Credits

JamFrame counts what you use in credits. This page explains the two kinds, what uses them, when they come back, and how to see what you have left.

Two kinds of credits

• Render credits pay for the files JamFrame makes: images and PDF pages.
• AI credits pay for AI features, such as writing text, making pictures and designing with AI.

They are two separate pools. AI never uses render credits, and rendering never uses AI credits. Both belong to your organization, and all its workspaces share them.

What costs a render credit

What you make	Render credits
One image (PNG, JPEG or WebP)	1
A carousel (a template with several pages, as images)	1 per page
A PDF	1 per page
Extra sizes with Smart Resize	1 per page, for each size

For example, a 5-page carousel in 3 sizes uses 15 credits.

It costs the same whichever way you render: a test render in the editor, the API, a dynamic URL, a form or a workflow. JamFrame charges only after the file is made.

What is free

• Failed renders. If a render fails, nothing is charged. The Renders page says “No credits were charged for this render.”
• Repeats on links. When a dynamic URL or signed URL is asked for the same image again within its cache time, JamFrame sends the stored image for free.
• Repeats on forms. The same answers on the same form within an hour get the earlier file for free.
• Working in the editor. What you see on the canvas while you design is free. A Test render does use credits.
• Reading. Listing and opening templates and renders, checking a render job, and setting up webhooks and receiving their events.

Credits pay for making a file, not for keeping it, so deleting a file doesn’t give credits back.

When credits reset

Credits are counted per billing period. At the start of each period your count goes back to 0. Credits you didn’t use don’t carry over.

• Free plan: every month, on the day of the month your organization was created. For most people that is the day they signed up.
• Paid plans: on each renewal date. With yearly billing you get the whole year’s credits at the start, and they reset once a year.

AI credits reset at the same time as render credits. The Resets date on the Renders page shows when your next period starts.

See what you have left

• Sidebar. The card at the bottom shows your plan, and how many render credits you used out of your plan’s total this month. Owners and admins can click it to open Billing.
• Renders page. The top shows Credits this period, Remaining, This workspace (what the current workspace used) and Resets.
• AI credits. AI dialogs and the editor’s AI panel show how many AI credits are left this period. Owners and admins see both pools on the Billing page.

Credits per plan

Plan	Render credits	AI credits
Free	100 a month	50 a month
Starter	1,200 a month, or 12,000 a year with yearly billing	500 a month, or 6,000 a year with yearly billing
Plus	10,000 a month, or 100,000 a year with yearly billing	2,000 a month, or 24,000 a year with yearly billing
Professional	30,000 a month, or 300,000 a year with yearly billing	5,000 a month, or 60,000 a year with yearly billing

See pricing for everything else each plan includes.

Limit one workspace

Owners and admins can cap how many render credits one workspace may use in each billing period, so one team or client can’t use up everyone’s credits. See Cap a workspace’s render credits.

When you run out

JamFrame checks your credits before it renders. A render you can’t pay for is refused, and nothing is charged.

Where	What you see
Test render in the editor	“Out of render credits.” with the details
API	402 QUOTA_EXCEEDED. detail.periodEnd says when your credits reset.
A workspace that reached its cap	402 WORKSPACE_QUOTA_EXCEEDED in the API, and “Out of render credits.” in a test render
Dynamic URLs, signed URLs and forms	402 CREDITS_EXHAUSTED. Visitors see that the image can’t be made right now, without any details about your plan.
Workflows	The run stops, and the rows that are left are skipped.
AI features	402 AI_CREDITS_EXCEEDED, or “Your AI credits for this period are used up.” in the app

402 PLAN_LIMIT_EXCEEDED is a different thing: it means you reached another limit of your plan, such as the number of workspaces, seats, forms or workflow runs. It has nothing to do with credits.

What AI features cost

AI feature	AI credits
Text that AI writes for a layer, in a render or with Preview in the editor (AI layers)	1 per 500 words written
Translating a render’s text	1 per 500 words written
✨ Build with AI for a workflow	1 per 500 words written (usually 1)
Design with AI: each request to the AI designer	5
An AI picture: Generate image, Edit with AI, or an AI image layer	4 per picture at Standard (1K), 8 at Large (2K)
Remove background	1 per image (4 when an AI image model does the cut-out)

• Every use costs at least one block. For example, a 20-word headline costs 1 credit, and 501 words cost 2.
• If an AI call fails, its AI credits are given back. A render that fails charges no AI credits either.
• When a render reuses an AI result JamFrame already made for the same prompt, that result costs nothing.
• Dynamic URLs, signed URLs and forms never run AI. They show the layer’s saved text or picture, so they never use AI credits.

For the AI picture tools, see AI images.

Related

• Organizations and workspaces
• Renders
• Errors
• Pricing