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See every render on the Renders page

Find any image or PDF made from your workspace's templates, see where it came from and what it cost, download its files, and find out why a render failed.

The Renders page lists every image and PDF made from your workspace’s templates, newest first. It shows where each render came from, the credits it used, its files, and the reason when one failed. In the sidebar, click Renders.

Credits at the top

Box What it shows
Credits this period Render credits your whole organization used in this billing period, out of your plan’s credits.
Remaining Render credits left for this period, or Unlimited.
This workspace Render credits this workspace used in this period.
Resets The day the period ends and your credits start again.

To learn how credits work, see Credits.

Find a render

  • Status: show All statuses, only Succeeded or only Failed renders.
  • Template: show the renders of one template.
  • Clear filters shows every render again.
  • Refresh loads renders made since you opened the page.

The filters are kept in the page’s address, so you can bookmark a filtered list or send it to a teammate.

The page shows 25 renders at a time. Click Load more at the bottom to see older ones.

What each row shows

Column What it shows
Preview A small picture of the first image. Click it to open the image. A PDF shows a PDF icon.
Template The template’s name, which opens it in the editor. Under it, where the render came from (below). Deleted template means the template was deleted after the render.
Format PNG, JPG, WebP or PDF.
Pages How many pages were rendered.
Credits Render credits the render used.
Status Succeeded or Failed.
Duration How long the render took.
Created How long ago it was made. Point at it to see the exact date and time.
Files A link for each file: Image, Page 1, Page 2 and so on, or PDF.

Where a render came from

Label Made by
API A POST /v1/render call with an API key. See Render images and PDFs.
Editor test render The Test render button. See Test render.
Signed URL Opening a signed URL. See Signed URLs.
Dynamic URL Opening a template’s dynamic URL. See Dynamic URLs.
Form A visitor’s Generate on a form. See Forms.
Workflow A row of a workflow run. See Workflows.

Images served again from a cache, by a dynamic URL, a signed URL or a form, are free and usually don’t add a row. You see them as counts on the Dynamic URL and Forms tabs instead. A row marked · cache hit was served from the cache and used no credits.

Failed renders

A failed render has a red Failed badge. Click it to open Why it failed, which shows the error message. Failed renders are free: “No credits were charged for this render.”

A common cause is an image URL that can’t be loaded, or an image server that answers too slowly. For fixes, see Troubleshooting.

Download files

  • Click a file’s name to open it in a new tab.
  • Click the download arrow next to it to save it with a readable name, such as summer-sale-4f2a9c.png.

A render made with base64 output has no stored files. Its preview says base64 and its files column shows a dash.

How long files last

The links on this page work for an hour. Click Refresh, or open the page again, to get fresh links.

The files themselves are kept for a limited time:

Where the render came from Files are deleted after
Form 7 days
API, test render, workflow 8 days
Signed URL, dynamic URL 31 days

After that, the row stays on the page with its credits and status, but its files are gone. A dynamic URL or signed URL makes its image again the next time it’s opened. To keep a file, download it.

What next

Last updated

Still stuck?

Email [email protected] and a real person will reply. Tell us the template you were using and what you expected to happen.